Shipping Info

A Shipping Policy isn't to be confused with a Return/Refund Policy. A Return/Refund policy lets customers know:

• If you offer refunds and/or exchanges,
• If you accept returns from customers,
• What a customer must do to initiate a return,
• Which party pays for return shipping, and
• Any other important information related to a return and refund
• Any restocking fees or other deductions from full refund,
• Specific items that cannot be returned,
• Time limits on returns (Cannot return something after 15 days, etc.)

In summary, a Shipping Policy lets customers know details about how to get goods into their homes, while a Return/Refund Policy lets customers know what their options are after goods are delivered in the event that the customer wants to send the goods back.